Privacy Policy

We collect a few different kinds of information, depending on how you use the site:

• Information you give us — your name, date of birth, email, phone number and address when you register, plus the identity and address documents we need to verify your account (KYC), and the payment details you use to deposit or withdraw.
• Information we collect automatically — your IP address, device and browser type, operating system, the pages you visit, and the time and date of your visit, mostly through cookies and similar technologies.
• Information from third parties — payment providers, identity-verification services and fraud-prevention partners may share information with us to confirm who you are, process transactions and keep accounts safe.

We use the information we hold to:

• Create and manage your account, and verify your identity and age.
• Process your deposits and withdrawals.
• Run, maintain and improve the games and features on the site.
• Personalise your experience and show you offers that are relevant to you.
• Keep the site secure and prevent fraud, money laundering and underage play.
• Meet our legal, regulatory and licensing obligations.
• Answer your questions and send you service messages — and, where you've agreed, marketing.

We use cookies to keep you logged in, remember your settings, measure how the site is used, and tailor what you see. Some cookies are essential for the site to work; others are optional. You can manage or turn off cookies in your browser, though a few features may not work properly without them. Our Cookie Policy explains each type in more detail.

We don't sell your personal information. We share it only where it's genuinely needed: with payment processors to handle transactions; with identity-verification and fraud-prevention partners; with the game studios that power the titles you play; with regulators, auditors and law enforcement where the law requires; and with trusted service providers who work for us under strict confidentiality. As an affiliate website, we may also share limited referral information — such as the fact that you clicked through one of our links — with the operators we promote.

Some of our partners operate outside Australia. When your information is sent overseas, we take reasonable steps to make sure it stays protected to a standard consistent with this policy and the law that applies to you.

We keep your information for as long as your account is active, and for as long afterwards as the law requires. Anti-money-laundering and tax rules, for example, often mean records have to be held for several years. Once we no longer need your information, we securely delete it or remove anything that could identify you.

Depending on where you live, you may have the right to see the information we hold about you, ask us to correct or delete it, object to or limit certain uses, withdraw your consent, or receive a copy in a portable format. You can opt out of marketing at any time using the unsubscribe link or your account settings. To use any of these rights, email us at [email protected] and we'll respond within the time the law allows.

We protect your data with SSL encryption, access controls and regular security reviews. No system is ever completely risk-free, but we work hard to guard against unauthorised access, loss or misuse — and if a serious data breach ever happens, we'll tell you and the relevant authorities as required.

Casino Rocket is strictly for adults aged 18 and over. We don't knowingly collect information from anyone under 18, and if we find out that we have, we'll delete it. If you think a minor has used the site, please get in touch straight away.

Looking after players is part of how we handle data. We may use the information we hold to support responsible gambling — for example, to apply the deposit limits or self-exclusion you've asked for, or to recognise and reach out about signs of harm. For free, confidential help, contact Gambling Help Online on 1800 858 858, any time of day or night.

We may update this policy from time to time. When we make a significant change, we'll update the date at the top and, where it makes sense, let you know directly. It's worth checking back now and then so you always know how we look after your information.

Have a question about your privacy or this policy? Email us at [email protected] or reach our support team on live chat, available 24/7. We're happy to help.